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Effective Support For Your Businesses Computer Systems

Managed support from Mimesis IT is like having your own IT department.

We're Here To Help

We undertake all of the day to day management of your IT estate, leaving you free to focus on your business. We have two different base options for you to take with a range of add-on services to help you get the most out of your investment with us and to ensure our services work for your business needs.

Making IT Simple

We know IT is complicated. That’s why, like our website, we want to make IT simple for your business. All services provided by us are tailored to fit your needs in a simple way. You will always have the same number to call and the same email address to email. You will always speak to one of our experts who will deal with your issue straight away.

We’ve got 2 distinct price plans, both include all you can eat support and charged on a per user basis. We want your business to be able to use technology as it sees fit rather than being hit with another device fee. 

Our fully managed support includes everything that an in house IT department would be able to provide and more. This is perfect for businesses without an internal IT department.

What happens when your server dies without a backup being in place? What happens when your accounting laptop is stolen? Or if you lose data due to a cyber attack? Issues like this are increasingly more common but we’ll have you covered.

You’ll benefit from increased productivity through less downtime. You’ll likely save money from having a single monthly fee instead of raised hourly costs for IT support. As part of the Fully Managed IT service you’ll get 24/7 proactive monitoring and maintenance. No longer will you have an issue that was resolved in an earlier version of firmware.

You’ll also be able to add a range of extra services to your plan, giving you one affordable investment for all of your IT costs.

Business Only IT services

Why Use a Managed Support Provider?

Managed Service Providers can decrease the overall IT support costs of small to medium sized businesses (SMBs) by as much as 30% to 50%. While a managed service provider can most assuredly assume full responsibility for IT operations, and operate as a remote IT department if desired, they can also be a valuable asset to an in-house technician or team.

MSPs can support existing internal IT staff by taking on the more routine proactive and reactive daily responsibilities. Many of which can be automated.

This allows in-house IT personnel to focus more on the company’s business needs and revenue generating projects.

Consolidation

You'll only have a single number to call or a single email address to contact for any IT related issue. Allowing you to get back to business quickly.

Expert Help

Small businesses are going to be able to hire specialists for every IT scenario. We can, allowing you to have the best advice and support for a fixed fee.

Cost Saving

Managed Service Providers can decrease the overall IT support costs of small to medium sized businesses (SMBs) by as much as 30% to 50%.

Let's move forward together

Want to Talk?

We’re confident we can improve the efficiency of your business by using our support and consultancy services.

Why are we different

What Comes As Standard?

This is what you can expect from us as a standard service, but we do have a range of additional add-ons depending on your business needs

Industry Leading Service

Our financially backed SLA’s mean you’ll be back working quicker than you would think. We want you to have confidence that your issues will be resolved quickly.

Security

With 90% of all infections coming from the web or email we need to make sure you are secure. We supply antivirus and web filtering as standard with all packages. It would be foolish not to.

24/7 Monitoring & Automation

We monitor all devices 24/7 automatically fixing issues before they become a problem for your business. We also get alerted to any security issues so that they can be resolved before there is any impact on your operation.

Office365 Cloud Backup

The “cloud” is perfect for small businesses to leverage what was once only available to large businesses. With this move to the cloud, backup is often overlooked. We offer backup as standard to all of our  customers.

managed services ebook

How Will Managed IT Help My Business?

How to once again focus on core business operations with a managed service provider monitoring and securing your network.

The advantage of breaking away from a sure-to-stay-small break/fix mentality with the support of a team of experts helping you accelerate growth.

The benefit of having access to the expertise, best practices and world-class tools and technologies offered by managed service providers

Download our eBook

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